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14/12/2011
ISO 9001 Standards achieved once more!
We are proud to announce that for the 4th year running, we have achieved the ISO 9001 award.
Working the Quality Aspects, an environmental consultancy based in St Austell, we have undergone a process of reviewing, testing and developing existing in-house procedures to ensure the required standards continue to be met.
Graham Bray, our Managing Director said "We view the whole process as a good opportunity for us to continually improve the way we do things. This year, we have focussed on improving our customer service and introduced some new procedures to simplify fault reporting and increase communication."
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